Supercharge
your tour software.
Your booking system takes the bookings. Cadence does everything after: an AI assistant that talks to every guest, waivers that chase themselves, buses seated in minutes and upsells that sell. Nothing to migrate.
Works with FareHarbor, Wherewolf and Smartwaiver.
- Michael F. · 4 pax#373845Diamond Head Sunrise Hike
- Sarah J. · 2 pax#373851Pearl Harbor & City Tour
- Keith J. · 3 pax#373860Grand Circle Island
Bookings in. Then what?
- AI texted MichaelPickup 4:49 AM at The Twin Fin
- Waivers signed4 of 4, after one reminder
- Seated on MB177Stop 2 · Waikiki East
- Upsell accepted2 trolley passes · $70
The gap
Booking software stops at the booking. Your day doesn’t.
Between the sale and the tour there are hundreds of small jobs. Cadence picks them all up, right on top of the system you already run.
Superpowers
Everything your booking software doesn’t do
One toolbox for the whole tour day. Each piece reads the bookings you already have.
Know exactly what’s next
Open Cadence and the day is already sorted: what needs you, most urgent first, each with one button to fix it.
Templates that write themselves
Every guest in one thread. Click a template and it’s filled in with their name, tour, pickup and waiver link.
Drag guests onto buses
Seat each departure by dragging guests onto vehicles. It never goes over capacity.
Proof that reminders work
Watch signatures climb after each text, and jump when guests are offered a quick call. Remind whoever is left in one click.
Every stop, every headcount
Guests grouped by pickup stop with a big count for each. Print it or open it on a phone.
- 6:02Waikiki West7
- 6:11Waikiki Central5
- 6:15Diamond Head4
Calls that sound human
Natural phone calls that confirm, remind and walk guests through waivers. Callers get an answer too.
Extra revenue, on autopilot
Offer add-ons to the guests they fit. Track who said yes and follow up from the inbox.
The guest journey
From booking to pickup, every guest is looked after
Here’s what one booking looks like once Cadence is plugged in. Your team only steps in when it matters.
- 1The moment they book
A warm hello, right away
Cadence’s AI assistant introduces itself and answers questions about the tour, any hour of the day.
AI assistantHi Michael! I’m the AI assistant for your Diamond Head Sunrise Hike on Monday, Oct 19. Ask me anything about the tour.Do we need to bring water?AI assistantYes, bring a full bottle. It’s a steep climb, and we keep extra on the bus. - 2A week before
Waivers, chased for you
Every party gets its own link. Still missing a few? Cadence follows up and offers to call and help.
AI assistantPlease fill out your waivers for Monday’s hike: waivers.example/373845. Each of your 4 guests needs one.4 of 4 waivers signed - 3Three days out
Pickup details, no phone tag
Time, place and which vehicle to look for, straight from your manifest.
AI assistantYour pickup is 4:49 AM at The Twin Fin, 2570 Kalakaua Ave. Look for the orange Hawaii Tours minibus.Perfect, see you then! - 4Whenever it fits
Upsells that land
Offer extras to the guests they suit. Every yes shows up in your inbox, ready to confirm.
AI assistantAdd a Waikiki Trolley pass to your trip for $35? Reply YES and we’ll set it up.YES, 2 passes pleaseUpsell accepted · $70 - 5When they need a person
Your team, one tap away
Anything the AI can’t answer lands in your inbox with the booking beside it. Pick a template, hit send.
Can we switch to a different day?Hawaii Tours teamSure! Wednesday at 5:30 AM has room. Want me to move you?
Integrations
Keep your booking software. Add everything else.
Cadence reads your bookings and waivers where they already live. No new booking engine, no data to move, no retraining your team.
- Nothing to migrate
- Bookings stay put
- Live in days
How it works
Plugged in this week. Running itself next week.
- 1
Connect
We link Cadence to your booking system and waiver provider. Your bookings stay exactly where they are.
- 2
Choose the moments
Welcome texts, waiver reminders, pickup notices, upsells. Pick the timing and the wording, or start from ours.
- 3
Let it run
Cadence looks after every guest, catches last minute bookings and hands your team only what needs a person.
Safe by default
Powerful, and polite about it
Write exact rules, or describe the guests you want in plain English and let AI pick them.
Preview first
See who gets what before it sends, or run in simulation.
Never twice
Each guest gets each message once, however often it runs.
Quiet hours
Nothing goes out overnight. Messages wait for morning.
All on record
Every text, call and reply, logged in plain English.
Give your tour software superpowers.
See it with sample bookings in a minute, or tell us about your tours and we’ll set it up for you.